course overview

Problem-solving is one of the most sought after skills across multiple industries. This course will help you to approach problems in a logical way, breaking them down and using creative approaches to coming up with solutions to solve them.

You will examine a range of “problems” which could be business opportunities and think about how best these opportunities could be addressed through new products or services

Skills and Learning Outcomes

Identify and define commonly used frameworks for problem solving.

Analyse problems using a structured approach.

Uncover the root-cause of a problem to develop innovative solutions to identified problems.

Course Modules

Module 1 : What is Problem Solving ?

Introduction
Start with 'Why?'
Identifying a business problem

Module 2 : Structured Thinking

Introduction Introduction
How to approach a business problem
Problem - solving frameworks in action

Module 3 : From insights to innovation

Introduction
Thinking critically and creatively about a problem
Analysing a hypothesis
Insights that lead to innovation

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